Privacy Policy

Privacy Policy of Maison Ottawa

Maison Ottawa attaches great importance to the protection of the personal data of its customers. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information
Maison Ottawa collects various types of personal data to provide an optimal shopping experience. This data may include:

First and last name
Delivery and billing address
Email address
Phone number
Payment information

Use of Personal Information
The collected personal information is used for the following purposes:

Processing and shipping of orders
Management of payments and prevention of fraud
Communication with customers about their orders and our product offerings
Improving our customer service and responding to requests
Sending information about new products, promotions, and events (with the customer’s consent)

Sharing of Personal Information
Maison Ottawa does not sell, rent, or share personal information with third parties, except in the following cases:

With external service providers who process payments and ship orders
When legally required or to comply with legal procedures
To protect the rights, property, or safety of Maison Ottawa, its customers, or the public

Security of Personal Information
Maison Ottawa implements appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include, among others:

The use of encryption technologies for payment transactions
Restricted access to personal information to employees and partners who need the information to provide our services

Retention of Personal Information
Maison Ottawa retains personal data as long as necessary to achieve the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer Rights
Customers have certain rights regarding their personal data under applicable law, including:

Right of access: Customers can request a copy of their personal data held by Maison Ottawa.
Right to rectification: Customers can request the correction of inaccurate or incomplete personal data.
Right to deletion: Customers can request the deletion of their personal data, taking into account statutory retention periods.
Right to withdraw consent: Customers can withdraw their consent to the processing of their personal data at any time.

Cookies and Similar Technologies
Maison Ottawa uses cookies and similar technologies to improve the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.

Changes to the Privacy Policy
Maison Ottawa may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to visit this page regularly to stay informed of any changes.

Contact Information
For questions about this privacy policy or to exercise your rights regarding personal data, you can contact Maison Ottawa via:

Email: maisonottawa@outlook.com

Maison Ottawa strives to protect the privacy of its customers and to use personal data responsibly and securely.